We appreciate your interest in our cakes and services. We value you for choosing Epeasirt! Using our website and placing an order implies acceptance of the following terms. Please read through these terms cautiously. If you do not agree with any of them, please refrain from using our website or placing an order.
1. General information
Epeasirt is an online cake shop that operates from Hong Kong. These terms apply to our website and all services provided by Epeasirt. We may update these terms from time to time, so please check back periodically. By continuing to use our site, you agree to any changes made.
2. Ordering and payments
When you place an order, we’ll confirm the details of your purchase via email. Orders are only accepted once you receive this confirmation. We use a cash on delivery payment method, meaning you’ll pay the delivery person when your order arrives. Please ensure your contact details and delivery address are accurate to avoid any issues.
3. Returns and exchanges
Because we sell perishable goods, we only accept returns for a faulty cake or one that we have sent you in error. Returns must be made on delivery. We cannot take back the cake after a delivery person has handed over and payment has been made. Inform the delivery person of damaged or incorrect products as soon as possible.
4. Delivery
We will do all we can to get your cake to you as soon as possible, but please bear in mind that delivery times are subject to external variables. Epeasirt cannot guarantee any delivery time, but we will inform you of all delays immediately. If there's an issue with your order, let us know via [email protected].
5. Personal data and privacy
Epeasirt respects your privacy and adheres to Hong Kong's Personal Data (Privacy) Ordinance (PDPO). We collect personal data such as your name, contact details, and delivery information solely for the purpose of processing your order. We do not share this information with third parties, except where necessary for fulfilling your order (e.g., delivery services). For more details on how we handle your personal information, please read our Privacy Policy.
6. Our website use
When using our website, you must agree to all the applicable laws. Please do not engage in any activity that may damage or disrupt the website or its services. This includes trying not to gain unauthorized access to any part of the website or our systems.
7. Limitation of liability
We strive to provide accurate information on our website, but Epeasirt is not liable for any errors or interruptions in service. We are not liable for indirect or unforeseen consequences arising from the use of our website or products. Our responsibility is limited to the amount paid for the products you purchase from us.
8. Intellectual Property
Content of our website, pictures, designs, and texts, owned by Epeasirt or partners. You are not allowed to use or reproduce any of this content without permission.
9. Amendment to these terms
We have the right to alter or amend these Terms and Conditions. Any new versions will appear here with a new date of effective operation. Use of our website after notice of a change to these terms will constitute acceptance of the revised terms.
10. Contact us
If you have any questions or concerns about these Terms and Conditions, please do not hesitate to contact us at [email protected]. We are always happy to help.
Thank you for choosing Epeasirt! We look forward to providing you with fresh, delicious cakes that you will enjoy.